• I think I can, I think I can .......

    One of my favourite children’s stories is the story of the “Little Engine that could”. I remember loving it when my parents would read it to me, and in time when I read it too. It is a story of persistency, consistency and mindset.

    Now admittedly as a child, I just thought it was cute and I just wanted to cheer when the little train was victorious, but through the years that have followed it has shown me a much more important realization …… that when all is said and done, if we choose ... it is possible. 

    In my almost three decades of working with business owners, C-Suite leaders and emerging leaders, those who have reached satisfaction and success have been those who in gratitude accepted, and worked with, today, but never lost sight of the possibilities of tomorrow. …. The great leaders I have worked with have never sacrifice the important for the urgent. They handle the immediate problem and still make sure to secure the future. That choice, however, has not come without hurdles.

    The most often, tackled hurdle is the temptation to “accept management of today”. This usually happens when we feel a bit overwhelmed, so our focus turns to “survival” and not “success”. We simply want to get as much done as we can to make the load lighter for today and “let tomorrow take care of itself”, becomes a mantra. I discuss that a bit in this article about whether we "Chase Cash or Seek Revenue".

    While no one will argue making today lighter is a good thing, and sometimes a very necessary thing, the opportunity is to not forget to secure the future. This requires looking at what is making overwhelm happen today and, most importantly, what can halt it from repeating again. That takes discipline, and also a mindset change.

    It is important to remember that people do not naturally resist change. People naturally resist being changed. And adopting a mindset that tackles the urgent, and the important, at the same time, and knowing how to do that,  is part of Excellence as a leader. I discuss this in Episode 118 of our Podcast.

    Speaking of it, this month on the You Can Make It So Podcast, we have been focussing on Excellence in Leadership. Excellence, not only individually but also as a team. Excellence requires us to not sacrifice the important for the urgent and still make sure to secure the future.

    Episode 117 - Excellence as a Team Leader - Take a listen

    Episode 116 - 4C's of Team Building - Find out more

    Episode 115 - The Pursuit of Excellence - Check out this episode

    Episode 114 - Do’s and Don’ts of Problem Solving -   listen to this episode

    We have also put together a great Master Class on Team Building using the 4 C’s. If you would like details on subscribing to this Master Class - reach out today - Do not hesitate to Contact me

    Leadership is influence—and you are a leader. That’s why it’s critical you keep sharpening your leadership. I’d love to help. At Phoenix Life Coaching Canada we work with individuals and teams helping them lead with confidence and grow in clarity. Find out more about how we can help you personally and professionally  - reach out today 

    Remember - Great Leaders Don't Grow Alone

    #Makeitso


  • Staying Put Doesn't Take You Forward

    I am often asked to speak to groups, or offer webinars, on such topics as conflict resolution, stress management, communication, work life balance and emotional intelligence. While all of these area fall under the umbrella of Personal growth, there are three things I try and keep in mind (and maybe you could too) especially as we continue to launch forth into 2024:

    PERSONAL GROWTH REQUIRES US TO MOVE OUT OF OUR COMFORT ZONE.

    I often like to say “staying put does not take us forward.”  Not growing does not help us to overcome obstacles. It does not lead to progress. You’ll never get anywhere interesting if you always stay put.

    What does it take to get us to move out of our comfort zone and to move forward? Remember these two things:

    Mistakes are not failures. They are proof that we are making an effort. When we understand that, we can more easily move out of our comfort zone, try something new, and improve.

    Pressing Onward. The most common trait I have found in successful people is that they conquered the temptation to give up. Not being controlled by our feelings means that we can face our fears – an important part of growth.

    PERSONAL GROWTH IS NOT SATISFIED WITH “QUICK FIXES.”

    Everyone is looking for a quick fix. Personal growth doesn’t come to people who fixate on quick fixes. It comes to the slow but steady people who keep working at getting better. Shifting from quick fixes to continuous improvement means to follow the impulse to soar more than the desire to wallow – and to make that decision daily.

    PERSONAL GROWTH IS A DAILY COMMITMENT.

    It’s important for daily habits to have a daily touchpoint. Think about the things you keep close by. Would you wash your hands every day if the soap was three houses down? Would you remember to drink water if it was out of sight, and therefore out of mind? An activity I speak about often is the “Tomorrow Begins the Night Before”. Sort out your priorities and keep them close to you. Use whatever tools work most effectively for you. Our #Makeitso So Platform has over 100 tools and resources. Click here for more details.

    This month on our You Can Make It So Podcast we have featured a few key episodes on Personal Growth:

    Episode 105 - Tenacity

    Episode 103 - The Dream Killer

    Episode 102 - Strategy Matters - 3 Keys

    Episode 101 - Being a Highly Productive Leader 

    We also launched our 24 Books for 2024 year with two outstanding books:

    Real Time Leadership - David Noble and Carol Kauffman

    Executive Presence - Sylvia Ann Hewlett

    Remember at Phoenix Life Coaching Canada we work with individuals and teams helping them lead with confidence and grow in clarity. Find out more about how we can help you personally and professionally - reach out today - Do not hesitate to Contact me

    Remember - Great Leaders Don't Grow Alone

    #Makeitso


  • 2024: Are you interested or committed ?

    Welcome to 2024, a brand new year brimming with potential and opportunity.

    In these first few weeks of January, people are joining gyms, buying planners, and making bold claims of sweeping change in their New Year’s resolutions—a time-honored, but often fruitless tradition.

    Unfortunately, the reasons people resist change, and why resolutions often fail, are nuanced and many. Some of us have a difficult relationship with change. Some don’t see their goals clearly enough. Some have trouble managing their priorities to make change happen. And for some, it’s a complicated mix of all three.

    But for all the reasons they fail, there is one thing that all those who succeed have in common: commitment to a strategy.

    The reality is this - When you’re interested in something, you do it only when it’s convenient. When you’re committed to something, you accept no excuses, only results.

    If you want to experience transformation in the New Year, you must be committed – not merely interested. You must have a strategy not just a resolution. You must commit to habits not just a goal.

    These four exercises will help you create that transformation:

    1. Be Retrospective

    How would others describe you? Would they say that overall you are a casual or a committed person? How about when it comes to the things that are important to you?

    As you look at the change you wish to make is it rooted in your values? It’s difficult to develop commitment if you don’t see the fundamental reason for the change.

    As you look at the change you wish to make are you willing to accept the cost? Every change has a cost both in success and also one to be paid for lack of commitment. The cost might be monetary, but often it is in time, access or other things you wanted or are doing. If you don’t devote yourself to the change you want to make, what will you forfeit? And on the other hand, if you accept the cost, what benefit will you gain?

    2. Be Resolute

    A standard of excellence motivates daily discipline. Think about the change you’re trying to make this New Year. How have you approached it in the past? Have you committed the kind of time, attention, and resources to it that will allow you to accomplish it with a high degree of excellence? Be resolute in your approach to it. Then use that experience to examine how you approach the rest of your year.

    3. Be Resourceful

    Change is uncomfortable, and commitment is almost always inconvenient. Plan ahead to ensure your follow-through. What is your strategy for winning the battle to stay committed to your goal?

    Do you need inspiration or motivation? Think why you want to change, and keep reminders nearby to keep your resolution top-of-mind. Will accountability help you stay disciplined? Look for a coach to schedule weekly goal check-ins with you that will help you stay focused. Click here to find out more about One to One Coaching.

    Use whatever tools work most effectively for you. Our #Makeitso So Platform has over 100 tools and resources. Click here for more details.

    4. Be Open to Re Evaluating

    Commitment may be the one thing that will make or break the change you want to create this year, but all commitment is, is daily management of one or a few critical decisions.

    Have you already made a decision about what you will use this year to create? Ask yourself…

    Do I know what daily disciplines and practices will help me bring about the change I want to accomplish this year?

    Have I already made the decision to make and keep those commitments daily?

    If I have, when did I make that decision?

    What does that decision look like in practice?

    As you review the above, I also want to encourage you to consider the Highly Productive Leader Challenge. It is a personalized 21 Day Challenge beginning January 5th that doesn’t create a resolution - but rather a Strategy.

    The difference between goals that get realized, and goals that don’t, is the actualized presence or absence of a strategy and accountability.

    Together we will ……

    Master Your Time: Say farewell to distractions and hello to laser-focused clarity on your dreams and goals.

    Feel Energized Again: Forget about feeling stressed out and exhausted. Spend each day energized and working toward what matters most.

    Turn Your Goals into Reality: Ditch the endless to-do list that never get done. Start checking off your goals one by one—all without sacrificing time spent with family and friends.

    Learn How to Kindly and Confidently Say No: No more saying yes to things you really don’t want to do or need to do.

    Whether focusing on a healthier lifestyle, strengthening relationships, or achieving professional goals - hope, resolutions and determination will lead us there - but it is strategy and accountability that get us there!

    You can sign up now.     BEFORE January 5th when registration closes.

    Remember at Phoenix Life Coaching Canada we work with individuals and teams helping them lead with confidence and grow in clarity. Find out more about how we can help you personally and professionally - reach out today - Do not hesitate to Contact me

    Wishing you a 2024 of Thriving!

    Remember - Great Leaders Don't Grow Alone

         #Makeitso


  • Lessons we can learn from our Veterans

    We honour our veterans and take a moment to appreciate their sacrifice and how their service stands for our freedom. 

    They died for us, for their homes, families and for a future they believed in but didn't get to experience. 

    On Remembrance Day, we honor their courage, sacrifice and acts of heroism.   

    A few amazing lessons that we can learn from our Veterans:

    Be Resilient: Veteran's are no strangers to setbacks.  Their perseverance both during combat and when they returned home is an example for each of us to not give up when things get difficult.

    Be Adaptable: Veterans often faced unexpected challenges during their service.  They were forced to adapt immediately. 

    Be Disciplined:  When faced with adversity, veterans relied on their discipline, routines and training to accomplish their goals. 

    Be a Team Player:  Teamwork was required for success and being part of a team helped everyone together to achieve the goal.  

    These lessons can be applied to what we do in all aspects of our lives; financially, personally and professionally.  

    In honour of these HEROS, please take some time this month of November to remember and thank a Veteran for their service!  

    #makeitso

     


  • A Leader who Anticipates

    Our focus this month is on Anticipatory Leadership.  A good practical way to sum up what Anticipatory Leadership comes from the words of Wayne Gretzky, one of the greatest ice hockey players of all time who said, “Some people skate to the puck, I skate to where the puck is going to be.”

    But… you don’t have to be "at the top" of your game, your organization, team or family to be an Anticipatory Leader. You see often the false belief that it is only the people "on top" that are called to be anticipatory leaders. The CEO, The Chairman of the Board , the person who signs the cheques. 

    Yet I love that quote from Ralph Waldo Emerson's quote: “The person who understands how will always have a job. The person who understands why will always be his or her boss.”

    Anticipatory Leaders understand why - because we are all called to be Anticipatory Leaders …. whether in our personal or professional lives.

    Your ability to lead forward will help you to move forward - and isn't that a goal we all share?

    If you do not want to ‘get stuck’ – then keep leading forward – it is the best way to move forward. We do that by responding not reacting. We do that by anticipating not just accelerating.

    So this month, we unpacked how to do that, by looking at what it takes to be an Anticipatory Leader by asking three questions on the  You Can Make It So Podcast

    Who is a Leader who Anticipates ? - Episode 88 

    What is Leadership that Responds ? - Episode 89

    How can Virtues help you to be an Anticipatory Leader ? - Episode 91

    We also welcomed a stellar guest - Matt Mayberry  - who spoke to us about a crucial element of anticipatory leadership in any size organization, team or group of people - Culture. His book Culture is the Way was our focus. It made it to our 23 Books for 2023 list. Listen to his interview, and his insights - Episode 90 of our Podcast

    Why are these relevant?

    Well, because while one of the things that often separates a good leader from a great one is that ability to anticipate.

    And - one thing that separates a good organization from a great one – is the Culture.

    Both Leadership and Culture without the positive virtues within a leader - is like breathing without oxygen - neither good or great

    So if you want your organization, team, and even family unit, to not be  void of greatness – then it is important to take some time exploring how your current leadership relates to the well-being and trust of those you lead – no matter whether that is one person or 100 people.

    I see too many leaders, business owners, executives -  chasing and not anticipating.

    They chase cash – believing it will solve their problems – but no systems in place for revenue – the cash soon dries up and off they go on the chase again.

    They chase position – if they get that new job, new client, new target – then they will be enough – soon they realize it isn’t – and off they go on the chase again.

    They chase a success found in today, and maybe for today it comes, but then tomorrow arrives – and off they go on the chase again.

    Even the longest Marathon comes to an end – so stop chasing – be a Leader who anticipates!

    Being an Anticipatory Leader is crucial to success.

    So skate not to where the puck is – but where the puck will be!

    I’d love to help.

    A lot of my one to one work is with leaders like you - helping them lead with confidence and grow in clarity. Whether that be one to one coaching or team coachingDo not hesitate to Contact me  – together we can finish 2023 strong by giving you tools to review the year, and set habits of success for 2024 as Anticipatory Leader!

    #makeitso

     


  • The Autumn Yawn

    Well September has arrived. For good or bad that is true.

    As sure as the leaves will soon change colours, and then fall from the trees, two things are also happening inside most of us. First a change of our own inner ‘colour’ or spirit, and second, possibly a falling of that same spirit. That spirit we call Motivation – and motivation is very challenging in September.

    For some, September arrives and at first it rockets to the sky. We are excited for the resumption of routine, new projects, regular schedules, maybe even fuller co working spaces; we even get excited about waiting a little longer for the morning latte. The vibrancy energizes us. But for some soon that colour changes, and we begin to recall quiet, serene, more solo, less stressful days of fewer meetings, softer demands and even a relaxed pace.

    For others, September comes like an anvil. Heavy, thunderous and bland. We accept ‘summer is over’ and maybe even recall the “Summer Bucket List” that did not get finished. Tasks at work become robotic, demands seem onerous and we find ourselves unmotivated or maybe even worse over whelmed, and what we saw value in before (e.g. going to the gym, talking to a mentor or advisor, or even quiet reading or journaling) quickly are dismissed as ‘yet another thing’.

    Am I preaching to the choir here? Anybody saying “Amen”? Is this anyone out there with the same thoughts?

    So what is one to do?

    Well anyone who knows me knows I am big on habits and consistency, so you know I will recommend those, but I want to go a step further because habits and consistency without purpose are destined in time to become “just another thing.”

    If you want to push past The Autumn Yawn” as I like to call it, then it’s time to connect your habits and consistency with a personal philosophy that will push you in every season.

    Developing your personal philosophy, is to look for those things that make the most difference in your life, and to spend most of your time doing those things. It isn’t a mystical process but a principle that can make a difference.

    So here are few things to help discern that personal philosophy in a life giving manner.

    Learn from Set Back

    The best way to establish a personal philosophy is to objectively review the conclusions you’ve drawn about life. Any conclusion you’ve drawn that isn’t working for you, could be working against you.

    This is done in three steps:

    First, write down your personal experience. If you’re doing something wrong, evaluate what you did wrong and change things. If you are doing something right (and yes everyone does something right), then make those solid foundational pillars to build from. I encourage you strongly - keep a journal, it is your own handwritten transcript of experiences, ideas, desires and conclusions, and is one of the best guides for making good decisions. Writing tends to slow down the flow of information and gives us time to analyze and ponder the experience. Jot down what you learn. It’s the small disciplines that lead to great accomplishments. Check out this Journal as an option to get you started.

    Second, use a format I call “Wins, Woes and Wants”.  In the time it takes you to order (or make) a coffee and drink it, (about 10-15 minutes), you simply scribe what went right (win), what you would have done differently (woe) and what you desired or still do (want) for either the day that passed or the previous day. Writing down your “Wins, Woes and Wants” daily is one of the best investments in your self you can make. Check out this Podcast episode to help you see why.

    Third, seek an objective, outside voice about how you are and what you’re doing. An objective opinion from someone you respect can lead you to early and accurate information. Listen to the freshness of an outside voice—someone who can see the forest and isn’t lost in the trees. If I can help with that reach out to me

    Observe Others

    Since the inception of my podcast “You Can Make It So”, I have made it a goal to have guests to help me and listeners learn from their journey. So far 15 in total have come on. I even dedicate an entire season to it called “The Summer of Success”. Why do I do this? Well because it is crucial to your own personal philosophy (not to mention growth) to study and learn from other people.

    Study from people who do well. Each of us should be in a constant search for people we admire and respect and whose behavior we can model. It’s far better to deliberately choose the people we will permit to influence us than to allow bad influences to affect us without our own awareness.

    Learn from those who have failed. We do this not to gloat, but to observe the error prompt in their life to ensure they are not current conduct in ours waiting to be replicated.

    One of the ways I study and learn from others, is through reading. It is why I established our annual book campaign – here are the last two – aptly 22 Books for 2022 and 23 Books for 2023

    Set your Sail

    One major unfulfilled “Summer Bucket List” item for me was to get back to sailing. It is a hobby in the past I have enjoyed and found ever so relaxing.

    We all have experienced the winds of disappointment, despair and discouragement, but why do people arrive at such different places at the end of the journey? Have we not all sailed upon the same sea?

    The major difference isn’t circumstance; it’s the set of the sail, or the way we think—it’s what we do after we’ve set our sails and the wind decides to change direction. We have to struggle to our feet and reset the sail in a manner that will steer us in the direction of our own deliberate choice. The set of the sail, or how we think and how we respond, has a far greater capacity to determine outcome than any challenges we face.

    So tackle the The Autumn Yawn”  - yes with habits and consistency, but even more so with a personal philosophy that will push you in every season.  

    #letsgetafterit #makeitso


  • Where can you generate your focus?

    For the past several days the picture above has been my “working office”. It is at the JW Marriott at Lake Rosseau in Muskoka where I have hung my hat (or better said - rested my feet). I have some business interests there so it is a good time to check in, and yes full disclosure, some phone calls and client check ins do happen when I am here, but most of all, it has been a place of quiet retreat for me for almost a decade. I go up occasionally – and with that view – wish it was often. (may be one day). This week away has been exceptionally regenerative.

    During my time away, I celebrated a few milestones, but most of all looked back on memories. I am so grateful for this chapter in my life and for the clients I get to work with. Each day (literally), I think about them and their accomplishments, their aspirations and their acceleration toward thriving with a #Makeitso mindset. 

    Whether it is the start-ups that I coach, or the three trades businesses, two food retailers, the automotive supplier, the insurance industry leader or the national corporate teams I serve as a trusted advisor to – all of them – to me are more than clients – they are friends - whom I want to see succeed and one day enjoy this view with me. It has been a very positive year for all of them with several hitting income milestones, others being on the verge of major deals, and still others setting the stage for an exciting next chapter.

    My profession is so satisfying. I help others succeed - one person, one problem, one promise at a time. It is challenging at times, yes, after all no road is without speed bumps or pot holes, but it is rewarding when you see others looking at the view of thriving due to their hard work, not in the distance, but within their reach.

    I am so deeply grateful to my family who have supported me, cherished friends who keep me grounded, to my team of collaborators who encourage me, and to colleagues from past chapters who check in on me to offer encouragement, sage advice and even just some humour along the way.

    As the summer begins to set, and the signs of Fall begin to rise – where does your gratitude evolve from, and where can you generate your focus for the next chapter? As we like to say #letsgetafterit and #makeitso


  • Chase Cash or Seek Revenue

    I tend to encounter two types of entrepreneurs in my work as an Executive Coach, those who “chase cash” and those who “seek revenue”. Now before you think it is the same thing, or that is too simplistic or even judgemental, hear me out a little as I try and demonstrate the difference and the characteristics that each provides. I have come to see that one is about ‘surviving today’ and the other about ‘thriving tomorrow’. To illustrate let’s give you some frameworks.

    First, people generally become an entrepreneur for several reasons: to be their own boss, to provide a unique service based on their skillset or passion, to offer a unique product that meets a need in the market, to experience financial freedom, or just because they can’t work for somebody else anymore. I am sure there are other reasons, but that is a good start.

    Second, when people get started at something, sure they ‘just do it”. They take whatever work they can and keep the bank balance positive. However, over time, as they ‘figure it out”, they begin to decide what they want, who they want to serve, and why they are doing what they are doing. And that is when the rubber hits the road - they can “chase cash” or “seek revenue”.

    If they choose “chase cash” then they enter the endless olympics of “doing it all”. They say “yes” to the most pressing or most lucrative option before them, they get it done (eventually without a sense of service as it becomes “a task to get done”), they forget why they became an entrepreneur (if they ever really took time to ask themselves), and eventually their “word” means little, their reputation means less, their staff and client turnover is high, their relationships are strained, and the only thing that is actually happening is they are growing tired from all the chasing.

    All of that does not happen overnight. Actually at first “chasing cash” seems successful. At first you are “busy”, your phone is ringing, and your calendar is full. But slowly you also sense yourself pulled in every direction. You are reacting, not deciding. But there is “cash”, so it must be alright. But soon the pace of “just do it” and “yes to everything” catches up to you because you cannot keep up with it. Anxiety increases, your reputation wobbles, details fall through the cracks, and envisioning tomorrow is replaced with surviving today.

    Now, those who “seek revenue”, are deciding a different pathway. Yes they want “cash”, but they are deciding there is a calmer (albeit at times slower) way to get it. They chose “productive” vs “busy” and they begin by asking a few “who” questions before they embark upon “do”.

    They ask themselves “who” they want to be known as, “who” do they want to best serve, “who” do they want people saying they are. Taking time to ask the “who” questions defines your lane in the race you are about to enter, and enables you to begin to “seek revenue” for the long term. Let me illustrate this for you.

    If you discern you want to get into landscaping, you set forth ….. you obtain the equipment, set up a website, put your name on the truck and just knock on every door until someone says yes. Not a bad start, and one most entrepreneurs can relate to.

    After the first yes, you seek the second yes, and so on and so on. With each yes, a different job. One person wants a lawn cut, another wants flower beds pruned, a third wants bushes trimmed. All are “cash” and so all get a “yes”. As the seasons change someone asks: “do you shovel snow?”, “do you trim trees?”, “can you gather leaves?” They all get a “yes”. After all, you tell yourself, it’s all landscaping and that is what I “do”, and it keeps the bank balance healthy. Again, nothing bad here. After all, it’s the start.

    Eventually someone asks about a paved walked way, another inquires about a pool installation, and before you know it you have lots to “do”, and it all fits “landscaping”. It is good, you are ‘busy’ and the bank balance looks good. You are hustling and you are landscaping everything you can. But then, the first three call back, and still want their lawn, flower beds and bushes done. Now comes the moment… will you chase the cash or will you begin to “seek revenue”?

    At first, you say, ‘good problem to have’, and you hire someone to do the smaller job in your name in the short term, or even “get the smaller job done when you can”, but the problem will expand and repeat. Lots of little jobs, and a growing number of larger jobs. You are pulled and streched and you do not want to "say no" or turn away work. Maybe you will get smaller jobs done, get fast "cash" and enable yourself to do larger ones, but, what if the larger ones go elsewhere. So you "chase cash" and keeping saying yes to everything and "busy" becomes your bumper sticker!

    Sooner or later, however, you have to decide what will guide you, “the job (“do”) of the day” or “the vision (“who”) of tomorrow”? You see the “do” is motivated by cash, the “who” is powered by revenue.

    The “who” is about knowing your values, your priorities, envisioning your larger expression of getting it done. It is about knowing when to say “not yet” or maybe even “not anymore”, and when to “yes now”.

    It is about defining the “do” by discerning the “who”: having a ‘rally cry” to guide, the right team to assist you, a sense of where you add value to propel you, and determination to ‘stay in your lane” as you seek revenue not only to survive today, but a better tomorrow. Doing this helps you respond, not react. Serve not just finish. Accomplish with pride, not just complete with sweat.

    Too often, entrepreneurs are afraid to ask “who” questions and just keep deciding to be about “do”, but the pace gets you and “busy” bites you. Worst of all, you ‘loose” yourself. If you came into being an entrepreneur “to serve” you lose that and “just get it done”. You begin to resent the phone ringing, the client calling, the supplier seeking. You are tired of chasing. As I said before, busy bites you. Productive motivates you.

    When productive is your motivator, then you see purpose, keep perspective and are focussed on principle. Your name matters, your quality counts and your vision is soundly not on accomplish, but achieve! 

    Take a listen to this Podcast episode I did on “who” before “do” and consider working with an Executive Coach to help you discern your “who”. You can learn a bit about me and what I do here.

    I am sure you will agree “seeking” is a lot less strenuous than “chasing”, and “productive” sounds so much better than “busy”.  #letsgetafterit #makeitso

     


  • AI, Chat GPT, a Changing Workplace and the Summer

    The workplace is undergoing a massive, irrevocable shift. The only question for business leaders is, what should you do about it?

    Three major disruptors have impacted the workplace.

    First, the general consensus is that Covid Pandemic has been a redefining moment for our world. Home life is different, communication systems and relationships have been impacted, health care has been challenged. The work place, especially has changed. Work from home or remote work was a necessity during the Pandemic. But now, as things have re-opened, you see some companies - including some larger high profile companies – seek to return to not a Hybrid Model (some days at the office and some days at home), but a full return to the office. 

    This tension has led to the second disruptor, a transposition of the power dynamic between employer and employee. Gone are the days where the employer dictates all terms, and employees having no option but to 'go along to get along". In fact, now, employees have options . In an article for Inc Magazine called 7 Signs That We Have Entered the Age of Empowered Employees Phil Simon,  world-renowned technology and collaboration authority, speaks about a new culture and a new generation of workers.

    This new generation of workers, is also entering into a workplace that has a new player. The emergence of Artificial Intelligence and Chat GPT. It was surreal to see ChatGPT creator and OpenAI CEO Sam Altman stand up in front of the US Congress and plead for his industry to be regulated. It’s not often this happens.

    I went to the source itself (ChatGPT) to lay out the risks of unregulated AI, and it noted these five:

     Ethical and social implications: Unregulated AI can perpetuate biases,discrimination, and opacity in decision-making, raising ethical and fairnessissues.

    Security and privacy risks: Without regulation, AI systems may compromisedata security and personal privacy, leading to unauthorized access and misuseof sensitive information.

     Economic disruption and job loss: Unregulated AI deployment may result insignificant job displacement and economic inequalities if not accompanied bymeasures to reskill or upskill the workforce.

    Autonomous systems and safety concerns: Lack of regulation for autonomous AI systems,such as self-driving cars or autonomous weapons, can pose risks to human livesand require proper oversight.

    Manipulation and misinformation: Unregulated AI can be exploited to spreadmisinformation, manipulate public opinion, and disrupt trust in various contexts.

     Well said Chat GPT!

    So what is a leader to do?

    Well, the answer is not an easy one, certaintly not one a single blog post will answer, but how about an entire series on our "You Can Make It So", Podcast?  I am pleased to let you know two things:

    First, we are returning with our 2nd Annual Summer of Success on our Podcast  "You Can Make It So". This year's guests are no less stellar than last years, and in fact, they all take on a bit of an underlying theme, Leadership in the Changing Workplace.

    Second we will launch our series with someone who has written a great deal about AI, Chat GPT and a changing workplace, Phil Simon will be our first guest on July 4, 2023 as we get started.

    In his book The Nine: The Tectonic Forces Reshaping the Workplace,  (which is part of our of our 23 Books for 2023) Simon, who has 14 books, many of them on the workplace and on technology related topics, touches on (among other things) automation, dispersed workforces, blockchain, immersive technologies, employee empowerment, and the return of systemic inflation as factors that will and are impacting the workplace. 

    He is a sought-after recognized authority on technology, collaboration, communication, and analytics. He is the ideal first guest to answer what the workplace will look like in the future, and to lead us off and discerning next best steps toward thriving in an ever changing world. 

    I am looking forward to the upcoming Summer Series on our Podcast "You Can Make It So", and to seeing what answers we have as a strategy to take next steps together.  We will list all our guests for July shortly. 

    If we can help you here at Phoenix Life Coaching Canada to develop long-term solutions and drive your personal success and professional success - do not hesitate to Contact us . Also take a couple of minutes and check out as well other features including tools like our #Makeitso Journal, our 23 Books for 2023, and our Full Service Coaching 

    #letsgetafterit #makeitso

     


  • Blackberry teaches the confusion between certainty and clarity.

    “BlackBerry”  the Movie, released on May 12, 2023, tells the story of Mike Lazaridis and Jim Balsillie, the two men that charted the course of the spectacular rise and catastrophic demise of the world's first smartphone.

    “BlackBerry” pays close attention to the details of what happened and explains important moments without being condensing. At the same time, it treats the characters and events with a scriptic freedom. But what struck me, as I watched the movie, as probably one of the last Blackberry owners in the theatre that day, was it reminds us that too many people and companies cling to a calcified long-term strategy completely confident that things will improve with just a little more time for the strategy to unfold. 

    One of the reasons I hear most often, as I coach executives, business owners and individuals, for this hesitation to change or progress is the confusion between certainty and clarity. 

    When making a decision, we reach certainty when we have all the necessary information available to us and know the best choice for us, beyond any reasonable doubt. Needless to say, certainty is rare.

    In contrast, clarity comes when we know what information we have at our disposal, we know what degree of uncertainty we are working with, and we have a sense of the best choice. Rather than giving us perfect confidence, clarity simply points us toward the best decision based on the incomplete information we have.

    Knowing this distinction is important – because it helps us Avoid Decision Paralysis

    Imagine you’re lost and reach a fork in the road. You can turn left or right, and you have little reason to know which way to go. Certainty is impossible—you probably won’t realize which direction is correct just by sitting at the intersection waiting for an epiphany. Clarity, however, is achievable; simply accept that you cannot know which way to go and pick a direction as best you can based on the reasoned information you have at that moment.

    If you can summon the will to choose, you’ll discover that, once you’re moving, you may see a landmark, road sign, or some other indication of whether you made the right turn. Plus, you can always change course later if you realize you’ve picked the wrong direction.

    Achieving certainty often requires more information than we have available. And, in many cases, the worst thing we can do is avoid deciding until we are certain we are right - that is Decision Paralysis. Instead, we have to gain clarity based on what we know, and what we don’t.

    No one wants to be proven wrong. But, in many cases, being unwilling to make and commit to a decision is more damaging than making the wrong decision and course-correcting later.

    Plus, being wrong, and learning from that mistake, helps us make better choices in the future. The path clarity gives us isn’t always straight, but it is often better than staying frozen in a paralysis at a decision point, waiting for certainty.

    The movie Blackberry reminds us of the company that reshaped the telecommunications landscape is destroyed seemingly overnight by the advent of the iPhone, a development that catches Blackberry totally off guard. If you’re looking for an easy answer as to how that happened, BlackBerry doesn’t have one for you. It boils down to hubris yes, but also the inability to be prepared for the next evolution of the technology they innovated because they wanted  certainty over clarity and gave into Decision Paralysis.

    The last few episodes of our podcast "You Can Make It So", encourage you to consider the value of Agile Decision Making - a method that helps avoid Decision Paralysis and to filter certainty over clarity 

     

    Episode 66 got us started with adefinition of clarity and how to avoid Decision Paralysis. It gave us a peak into the elements of Agile Decision-Making

    Episode 67  we unpacked the elements of Agile Decision-Making

    Episode 68 asked are you always running out of time, feeling overwhelmed or stressed out by an endlessto-do list? Does this shake your confidence & make you doubt your clarity, let alone certitude, in what you should do next?

    Episode 69   One of the most challenging elements to Thriving is having the confidence to do so. As we continue to pathway to a better understanding of clarity and certitude, and growing in Agile Decision Making, let's tackle the need to understand that Confidence comes from experience.

    Episode 70 - You might have Clarity. You may have Certitude. You may possess Confidence, but do you have Courage?  As we finish our understanding of Agile Decision Making, find out in this episode.

     

    We also have a great Masterclass on Time Blocking - a great tool that leads to higher productivity. This tool will equip you with a roadmap for success. Take control of your family time and your professional time will reap the benefits. For more information contact us 

    If we can help you here at Phoenix Life Coaching Canada to develop long-term solutions and drive your personal success and professional success - do not hesitate to Contact us.

    One of the ways we do that is with Full Service Coaching – which gives you not only one to one coaching with me, but also access to our #Makeitso Platform with over 100 tools, articles, masterminds and resources to help you, free access (including unlimited replays) to our Group Coaching Masterminds and lets you be part of our Facebook Group as well as so many other features including tools like our #Makeitso Journal, some of our 23 Books for 2023, our Summit in the Spring and so much more. If your are not a member of Full Service Coaching - it’s time to join

    #letsgetafterit #makeitso